Refund Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the products provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the details of each product before buying it, it provides all the details about the product you purchase.

Our Policy for refund will be as follows:

• In case any client is not completely satisfied with our products we can provide a refund.
• We will provide full refund on most new, unopened items within 7 days of time from date of purchase.
• If the return is a result of our error we also refund shipping charges, that happens in case when you receive an incorrect or defective item.
• We refund back the amount within 15 days of giving your package to return shipper. However in most of cases the refund is made more quickly. The refund time period includes the transit time for us to receive your returned item from the shipper, the time we take for our refund process, and the time bank takes for their money refunding process.

If you want to refund any item you bought from us, you can contact us :-

Address :  3/208, Vipul Khand, Opposite IMRT College, Gomti Nagar, Lucknow-226010

Email: sweetsbenaras@gmail.com

Customer Care: +91 7510077706